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Legal

Privacy Policy

Last updated: June 2026

Introduction

CTownLineWorks (“we,” “our,” or “us”) operates the website ctownlineworks.com. We are committed to protecting the personal information you share with us when you visit our website or request a quote for our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information in the following ways:

  • Contact and quote form submissions: When you fill out our estimate request form, we collect your name, phone number, email address, property address, and any project details you provide.
  • Direct communications: If you contact us by phone or email, we may retain a record of that communication and any information you provide.
  • Automatically collected data: Like most websites, we may automatically collect certain technical information when you visit, including your IP address, browser type and version, pages visited, and the date and time of your visit. This information is collected through standard server logs and may also be gathered via analytics tools such as Google Analytics.
  • Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. See the “Cookies” section below for more detail.

How We Use Your Information

The information we collect is used to:

  • Respond to your estimate requests and inquiries
  • Provide, schedule, and follow up on our services
  • Send you information relevant to a project you have inquired about
  • Improve the content and functionality of our website
  • Understand how visitors interact with our site through analytics
  • Comply with applicable legal obligations

We do not use your information for unsolicited marketing, and we do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Information Sharing

We do not sell or share your personal information with third parties except in the following limited circumstances:

  • Service providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (for example, email hosting or analytics providers). These parties are required to keep your information confidential and may only use it to perform services on our behalf.
  • Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
  • Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Data Security

We take reasonable technical and organizational measures to protect the personal information you share with us against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to protect data transmitted between your browser and our servers.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies

Cookies are small text files stored on your device by your web browser. We use cookies to:

  • Understand how visitors navigate and use our website
  • Analyze traffic patterns through tools such as Google Analytics
  • Remember preferences during your session

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly. Most browsers allow you to manage cookie preferences through the browser settings menu.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every website you visit.

Children’s Privacy

Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can remove it.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to certain legal exceptions
  • Opt out of any future marketing communications from us

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us: