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Legal

Terms of Service

Last updated: June 2026

Acceptance of Terms

By accessing and using the CTownLineWorks website (ctownlineworks.com) or by engaging our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, customers, and others who access or use our website or request or receive services from CTownLineWorks.

Services

CTownLineWorks provides professional pavement services including, but not limited to, parking lot striping, sealcoating, crack filling, driveway sealing, and ADA-compliant pavement marking in Columbus, Dublin, and the surrounding Central Ohio area.

We reserve the right to refuse service at our discretion. We also reserve the right to modify or discontinue any service with or without notice.

All services are subject to the availability of our crew, equipment, and materials, as well as weather and site conditions described below.

Estimates and Pricing

All estimates provided by CTownLineWorks are free of charge and carry no obligation. Estimates are based on the information provided at the time of the site visit or inquiry and are valid for 30 days from the date they are issued.

Estimates may be revised or withdrawn if:

  • The scope or condition of the project changes materially from what was assessed
  • More than 30 days have elapsed since the estimate was issued
  • Material or labor costs change significantly due to market conditions
  • Site access conditions differ substantially from those described at the time of estimate

Final pricing is confirmed at the time of job agreement. Any additions to the scope of work agreed upon during or after the project begins will be quoted separately and require your approval before work proceeds.

Payment

Payment terms are outlined in your project agreement or invoice. Unless otherwise agreed in writing:

  • Payment is due upon project completion unless a deposit arrangement has been agreed upon in advance
  • We accept cash, check, and electronic payment methods as communicated at the time of agreement
  • Invoices not paid within 30 days of the due date may be subject to a late fee of 1.5% per month on the outstanding balance
  • In the event of non-payment, CTownLineWorks reserves the right to pursue all available legal remedies to collect the amount owed, including but not limited to filing a mechanics lien on the property where services were performed, as permitted by Ohio law

Scheduling and Cancellations

Scheduling is subject to crew and equipment availability. We will make every reasonable effort to complete your project on the agreed date.

Weather delays: Pavement services including sealcoating and striping require dry conditions and temperatures above 50°F. We reserve the right to reschedule any job due to rain, cold temperatures, or other weather conditions that would compromise the quality or safety of the work. We will notify you as soon as practicable and reschedule at the earliest available date.

Customer cancellations: If you need to cancel or reschedule a scheduled job, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours notice may result in a rescheduling fee if materials have been pre-ordered or a crew has been dispatched to your location.

Access requirements: The customer is responsible for ensuring the work area is accessible and clear of vehicles, debris, or obstructions on the scheduled service date. If we are unable to access the work site due to conditions within the customer’s control, additional trip charges may apply.

Customer Responsibilities

By scheduling services with CTownLineWorks, you agree to:

  • Provide accurate information about the property and project requirements
  • Ensure the work area is accessible and free of obstructions on the scheduled date
  • Keep the freshly sealed or striped area free of foot and vehicle traffic for the drying and curing period specified at the time of service (typically 24–48 hours for sealcoating)
  • Notify us of any underground utilities, irrigation systems, or other site features that may affect our work

CTownLineWorks is not responsible for damage resulting from failure to follow post-service care instructions or for pre-existing conditions not disclosed prior to commencement of work.

Warranty and Workmanship

CTownLineWorks stands behind the quality of our work. We will correct any defects in workmanship that arise from our services at no additional charge, provided that:

  • The defect is reported to us within a reasonable time after it is discovered
  • The defect is attributable to our workmanship and not to normal wear, weather, vehicle traffic, or conditions beyond our control
  • Post-service care instructions were followed as directed

This warranty does not cover damage resulting from pre-existing subsurface failures, tree root intrusion, heavy vehicle traffic beyond the scope discussed at estimate, or any conditions the customer was advised of prior to service.

Limitation of Liability

To the fullest extent permitted by applicable law, CTownLineWorks shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from or related to our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

Nothing in these terms limits liability for death or personal injury resulting from our negligence, or for any other liability that cannot be limited or excluded by law.

Intellectual Property

All content on the CTownLineWorks website, including text, graphics, logos, images, and the overall design, is the property of CTownLineWorks or its content suppliers and is protected by applicable copyright and intellectual property laws.

You may view and print pages from the website for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Franklin County, Ohio.

If any provision of these terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

Contact

If you have any questions about these Terms of Service, please contact us: